Derbyshire is the perfect place for people of all abilities to explore. For some, however, accessing all that Derbyshire has to offer isn't that easy. Everyone's abilities are different and we know that getting around can be difficult. To help you live a full life, there are many options available in Derbyshire to help you get out and about, whether it's a trip to the shops, or seeing the sights. On this page you will find information about specialist transport providers that will help you access all the services you need.
Home to School Transport information.
Buses
All service buses are now accessible, with low floors (no steps), wheelchair space and priority seats near the front, which provide more room. Inside, the buses are well-lit and handrails are brightly coloured to make them more visible. Some buses have next-stop announcements. You can pay by card, cash or you can use your Gold Card.
Individual bus companies can offer help for children and young people with additional needs. If you need help, contact the bus company directly when planning your journey to discuss your needs.
Trains
Derbyshire has a great train network. Train companies can offer help with booking tickets, discount fares for some disabilities, disabled rail cards and assisted travel using Passenger Assist, a national passenger assistance service. Alternatively Trainline can be used to find information and book tickets.
Accessible Taxis
A number of taxi services offer wheelchair-accessible vehicles for both manual and electric wheelchairs. You will need to book in advance.
Community Transport
Organisations throughout Derbyshire are available to help you get out and about. These organisations have ambitions to suit everyone's individual needs. Some organisations may not suit everyone's individual needs, therefore, we recommend contacting them to find out how they can help you.
Other travel assistance
Blue Badge Scheme helps disabled people to access goods and services by allowing them to park close to their destination.
Access card (sometimes referred to as the CredAbility Card or a Nimbus Card) translates your disability/impairment into symbols that highlight the barriers you face and the reasonable adjustments you might need. This then informs providers quickly and discreetly about the support you need and may gain you access to things like concessionary ticket prices and complex reasonable adjustments without having to go into lots of personal detail.
Derbyshire Gold Card is our travel, discount and library card for older people and people with certain disabilities.
Euan’s Guide provides information on accessible places and facilities for people with disabilities in Derbyshire.
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Independent Travel Training
Derbyshire County Council are currently engaged in evaluating the Independent Travel Training (ITT) offer and would like to extend sincere gratitude to National Star for all the support, encouragement and training they have provided to members of our community over the years. Young people have entered adulthood being able to benefit from ITT and other areas of the Preparing for Adulthood outcomes. DCC recognise that young people need ITT and are developing this in line with our wider transport practices. Any enquiries for ITT should be submitted using the following email address sendtransport@derbyshire.gov.uk.
Special assistance at UK airports
Special assistance is also available at most UK airports and helps people with mobility and non-mobility issues. Information for Birmingham, Manchester and East Midlands airports can be found on their websites.