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Accessibility is about making our online information available to as many people as possible, whatever their needs.

Our site has been designed with accessibility in mind. We also have guidelines to make sure most of our content meets this standard.

AbilityNet has advice on making your device easier to use if you have a disability.

Non-accessible content

We are aware that some areas of our website don't meet the standards that we aim for. These include:

  • applications and third-party systems linked from our webpages
  • some PDF, Word and PowerPoint documents that aren't fully accessible to screen reader software
  • some PDF, Word and PowerPoint documents that aren't fully accessible, alongside accessible versions of the same document
  • you cannot modify the line height or spacing of text
  • you cannot change colours, contrast levels and fonts using functionality on our website
  • a few videos that may rely on autogenerated captions and may not be completely accurate
  • documents are best viewed in a browser as they may be difficult to read with assistive technology if downloaded.

We are constantly trying to improve accessibility across Derbyshire Local Offer. We monitor our website and make improvements wherever possible. This includes carrying out automatic and manual tests.

We aim for our website to meet the World Wide Web Consortium Accessibility Guideline (version 2.1) 'Double-A' standard. This is the recommended minimum standard for council websites.

You can find out more about WAI and the guidelines we follow to try to achieve the "Double-A" rating by visiting the WAI website.

Contact us

If you have any comments about how we can make our website more accessible, please let us know at