Schools can access initial support, information and signposting around inclusion and special educational needs and disabilities (SEND) from our schools' Special Educational Needs and Disabilities Co-ordinator (SENDCO) helpline.
The SENDCO helpline is provided by Derbyshire's Inclusion Support Services teams and will be available for:
- SENDCOs and inclusion leaders in mainstream primary and secondary schools within Derbyshire
- General questions relating to the inclusion of individuals or groups within schools where a limited amount of advice or signposting is needed - must be sent without child(ren)'s names
- Enquiries around inclusion, support and provision
- Signposting to support and services available to schools and families
The SENDCO helpline will not be able to answer:
- Enquiries linked to Education Health Care Plans (EHCP), Education, Health and Care Plan Needs Assessment (EHCPNA) or any related processes
- Enquiries from parents/carers
- Enquiries that are not from SENDCOs or inclusion leaders
- Enquiries that do not come from a school email address
The SENDCO helpline aims to provide:
- A response to all emails within 5 working days (term time only)
- Clear and reliable response, advice or signposting
The response will be by email or a phone/Teams conversation.
The email address for the Derbyshire Schools' SENDCO helpline is: SENCOhelpline@derbyshire.gov.uk